Frequently asked questions

Print-at-home coupons from our brand site expire 30 days from when the coupon is printed.

A coupon can only be redeemed one time.

There is two-time print maximum per coupon.

Not at this time, however, you can save our coupons for later printing using the GCN Grocery Coupon Network app.

If you are having difficulties printing our coupon online, please make sure the browser you are using is supported and updated and that you have the most current version of JAVA installed. If that does not resolve the issue, please send an email to:[email protected]. Give them a few details of your print issues and they will help you resolve them.

You can sign up at https://www.quiltednorthern.com/toilet-paper-coupons. Additionally, you can look for coupons in your local newspapers and retailer's advertisements for offers that may be available throughout the year. Currently, Georgia-Pacific does not offer any discount coupons or free samples for our products via mail.

Quilted Northern Ultra Soft & Strong® is our 2-ply product and stands for “premium comfort, made sustainably.” Learn more about our sustainable practices here. Quilted Northern Ultra Plush® toilet paper provides ultimate softness with 3 cushiony plies. To learn more about this product, visit the product page here.

We are no longer selling directly on our site, but you can continue to find our products at our retail partners, both online and in-store. Please visit the store locator page for more information

Mega roll is our longer lasting toilet paper roll. It is 4 regular rolls in 1. This allows you to change your toilet paper roll less often, since it has 4x as many sheets.

Most people should have no problem fitting a Mega Roll on their roll holder. However, if you have any challenges, our roll extender will ensure a better fit. You may be eligible to receive up to 3 roll extenders per household with a qualified purchase of any Mega Roll package of Quilted Northern Ultra Plush®, Quilted Northern Ultra Soft & Strong® bath tissue. Click this link for instructions.

Trees are sourced from sustainable forests, the bark is removed, and the trees are “chipped” into small pieces. These wood chips are softened to separate pulp fibers from lignin. The pulp fibers are washed and bleached to become paper stock. This paper stock is then dried, softened and cut into smaller rolls to make the soft yet strong toilet paper you know as Quilted Northern®.

Quilted Northern® brand knows the importance of thinking about tomorrow. This is why we produce all of our toilet paper sustainably, from responsibly sourced trees to innovative and efficient manufacturing processes. With Quilted Northern Ultra Soft & Strong® and Quilted Northern Ultra Plush®, all our products are created from renewable materials. With Quilted Northern Ultra Soft & Strong®, we are committed to taking additional steps to protect our natural resources and reduce our environmental impact. Learn more at quiltednorthern.com/sustainability.

Yes, Our trees are sourced from well-managed, FSC® certified forests and other responsible sources. FSC® is dedicated to the promotion of responsible forest management worldwide. To learn more, visit www.fsc.org.

The FSC® label means that wood and fiber used for the product have been responsibly sourced.  The Forest Stewardship Council® is an international nongovernmental organization that promotes environmentally appropriate, socially beneficial, and economically viable management of the world’s forests. To learn more, visit www.fsc.org.

Our proprietary, efficient manufacturing technology squeezes out more water from the paper before drying.

Our paper is made in the USA from domestic and imported materials.

Quilted Northern Ultra Soft & Strong® tissue is made from virgin fiber, which gives it a premium softness and strength not possible with recycled fibers. While Quilted Northern Ultra Soft & Strong® toilet paper is not made from recycled fiber, three trees are planted for everyone used. Two of these trees are planted in partnership with the Arbor Day Foundation, and 1 is replanted through our suppliers. Additionally, our trees come from well-managed, FSC® Certified forests and other responsible sources.

Quilted Northern Ultra Soft & Strong® toilet paper is made without dyes, inks or fragrances.

Yes, Quilted Northern Ultra Soft & Strong® toilet paper is septic-safe solution in well-maintained standard sewer and septic systems.

When it comes to creating our premium toilet paper, every last detail matters – including the way you feel about your impact on the environment. That’s why Quilted Northern Ultra Soft & Strong® toilet paper is the perfect blend of sustainability and premium comfort, with two soft layers that flex and hold up—all created using responsible manufacturing and sourcing practices. In fact, for every tree used, two new ones are planted through our partnership with the Arbor Day Foundation.

The Arbor Day Foundation® partners with a local, state, or federal agencies like the United States Forest Service, the National Association of State Foresters, the National Park Service, and America’s State Parks to ensure that the trees are planted responsibly and cared for. These organizations are the best at what they do, and care for each tree planted based on years of research and education. For more information on where trees will be planted on behalf of Quilted Northern®, please see our tree planting map at www.quiltednorthern.com/sustainability.

2 million trees planted annually will sequester (capture) carbon* equivalent to** carbon emissions from 74,467 homes’ energy use for 1 year.

_{* 645k metric tons CO2e sequestered based on 2MM seedlings planted by Arbor Day Foundation; assuming production of 70k finished tons of Quilted Northern Ultra Soft & Strong® annually. Accounts for fiber species mix used in product. Forestry data from USDA Method for Calculating Forest Ecosystem Carbon with Standard Estimates, accounting for 35-year tree life.}

_{** Equivalency factors calculated using EPA Greenhouse Gas Equivalency Calculator https://www.epa.gov/energy/greenhouse-gas-equivalencies-calculator}

The paper used to make the paper packaging is responsibly sourced from North American paper mills.

Curbside recyclable means that if your community has curbside collection of recycling, you can generally toss the paper packaging in your recycling bin when done with it.  Most curbside programs accept mixed paper material like the Quilted Northern Ultra Soft & Strong® paper packaging. We recommend always checking your local guidelines to see if mixed paper is accepted in your area.

Yes. Select items of Quilted Northern Ultra Soft & Strong® toilet paper are wrapped in paper packaging that’s recyclable right at home in your curbside bin.

No, the Quilted Northern Ultra Soft & Strong® paper packaging was not designed to be compostable.  Since most recycling programs accept mixed paper material, recycling is preferred, as it allows the paper packaging to be recycled and used to make something else.

No. However, the trees are sourced responsibly from managed forests.

Yes, Quilted Northern Ultra Plush® toilet paper is septic-safe solution in well-maintained standard sewer and septic systems.

Quilted Northern Ultra Plush® is a 3-ply toilet paper with three cushiony and absorbent layers for ultimate comfort that still offers a worry-free, septic-safe solution. _{*In well-maintained standard sewer and septic systems.}

No, the paper itself is the same. The fragrance in the scented products is applied to the tube, not the paper.

No. The scent is applied to the tube and not to the paper itself, but it is possible that some fragrance may transfer to the paper.

Before we launch any of our scented products, we take the time to test the scents for consumer safety and they were deemed non-irritating. However, because some people have more sensitive skin, we always advise consumers to base their use of scented products on their own unique needs.

Quilted Northern® Super Mega Rolls fit most standard roll holders.

Please locate the most up to date availability on our store locator page:  quiltednorthern.com/find/locatestore

Quilted Northern® Super Mega Rolls come with 6X the sheets of our regular rolls, so you can change the roll less often. They are our biggest roll yet and fit in most standard roll holders! Quilted Northern® Mega Rolls have 4X the sheets of our regular rolls.

Yes, the dimensions of a Quilted Northern® Super Mega sheet are 0.3 inches shorter & 0.3 inches wider than those of a mega roll. This is so we can accommodate more sheets while ensuring that the Super Mega Roll will still fit on most roll holders!

You can find a list of online and local retailers on our Store Locator page.

To qualify as a wholesaler or distributor of Georgia-Pacific® products, you will need to regularly purchase multiple full trucks of our products at least once a month. If you meet this criteria, you can submit a request via our Contact Us page.

We are no longer selling directly on our site, but you can continue to find our products at our retail partners, both online and in-store. Please visit the store locator page for more information